Shipping Policy

Last Updated: August 2026

At The Yansa, we aim to make your shopping experience simple, reliable, and convenient. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

Orders are generally processed within 1–3 business days after successful payment confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been dispatched, you will receive shipping or tracking information where available.

2. Delivery Time

Estimated delivery time is generally:

• 3–7 business days for most locations in India.

• Delivery may take longer for remote locations, during holidays, sales, or due to unforeseen circumstances.

Delivery timelines are estimates and are not guaranteed.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, we may offer free shipping promotions or other shipping offers. The applicable shipping charge shown at checkout will be final for your order.

4. Tracking Your Order

Once your order has been dispatched, tracking details may be shared with you through your registered email address, phone number, or other available communication channels.

You can use the tracking information provided by the shipping carrier to check the status of your shipment.

5. Delivery Address

Please make sure that your shipping address, phone number, email address, and other delivery information are accurate when placing your order.

The Yansa is not responsible for delivery issues caused by incorrect or incomplete address information provided by the customer.

If you notice an incorrect address immediately after placing your order, please contact us at info.theyansa@gmail.com as soon as possible. We will try to assist you, but changes cannot be guaranteed after the order has been dispatched.

6. Delayed or Lost Shipments

Although we work with reliable shipping partners, delays can sometimes occur because of:

• Weather conditions.

• Natural disasters.

• Public holidays.

• Courier delays.

• Incorrect address information.

• High-volume sales periods.

• Other circumstances beyond our control.

If your shipment appears to be significantly delayed, please contact us at info.theyansa@gmail.com with your order number so we can assist you.

7. Failed Delivery

If the courier is unable to deliver your order because of an incorrect address, unavailable recipient, or repeated failed delivery attempts, the shipment may be returned to us.

Additional shipping charges may apply if the customer requests the order to be shipped again.

8. Damaged Packages

Please inspect your package when you receive it.

If the package or product appears damaged, defective, or incorrect, please contact us as soon as possible at info.theyansa@gmail.com with your order number and clear photographs/videos of the issue.

We will review the issue and provide an appropriate resolution where applicable.

9. International Shipping

At present, The Yansa primarily ships orders within India.

If international shipping becomes available, applicable shipping charges, delivery timelines, customs duties, taxes, and other charges will be communicated during checkout or before shipment.

10. Contact Us

For any shipping or delivery-related questions, please contact us:

The Yansa
Email: info.theyansa@gmail.com

Please include your order number in your email so that we can assist you more quickly.

Thank you for choosing The Yansa.